We have received the panel today.
 
Many thanks for the quick delivery & the good service !!!
 
 
Best regards
 
Katja Trausch-Heiers
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 Hi Mark,
Thank you for your help and great service!   The parts fit great.  Thank you for the trim and screws.
You and your company are great to deal with.
Best Regards, Perry Ward
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I received the trailer tow harness for my 98 Jeep GC yesterday.  Installed it yesterday afternoon without issue and it is fully functional.  What a pleasure it is to get the correct factory part even when out of production thanks to you folks.  My thanks to all the staff for helping me out.
Wayne Bennett
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Just a note of gratitude to the staff at jwjeep.com, Mark and Brad thank you for answering all my questions and your prompt responses to the emails. Ya’ll have the “we are here” attitude to assist which, in my opinion set you guys above the rest. My part arrived, was installed and the “check engine light” is history. I’ll be looking for some more parts in the future and (front/rear axles for rebuild) and will sure give you guys a shot.
 
Thank you,
 
Juan S
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Hi Mark,
 
The part arrived (a very hard to find bolt) and is the exact one I needed.  Thanks for the quick response.
 
Todd
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Hi 
I just picked up my frame and wanted to let you know it looks perfect. I will let all my friends in the jeep community know about you guys. It was well worth the extra money to ship it out here. I could never find one that clean in the northeast. Thanks 
Matt 

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Hey guys,
 
Just wanted to drop you a line and offer up a big THANK YOU……..for your help, your service, quick shipment, quality part and great packaging. Dropped the sending unit in, hooked her up, and away we went. Even my shop guy was impressed.
 
Nice to still find businesses run like this.
 
Thanks again.
 
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Hi Mark,
I received all the parts yesterday.  It's really nice to have it all work out so well.
Thank you for your help.
Len R


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Special thanks to the whole gang there.  Never thought in a million years you could get this kind of service.  Great help in my three trips.  Never owned a Jeep before and have learned a lot about them from your crew.  Completely satisfied with the experience.  Will be back for more.  
John-Yuba City
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To Mark-
My part came yesterday, thanks for the quick service!
You guys are great
Steve

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To everyone at J & W,
I called and ordered the part right after receiving this email and after getting home Saturday from a club run there was my part.  Let me tell you, whoever wrapped this for shipping needs a huge pat on the back, it was the best packaging I have seen for such and akward part.  Thank you for having the part I need and taking care of my future needs, I will be a future customer.

Jeff, Gear Grinders 4-Wheel Drive Club
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Frankly I'm godsmacked!
I have never had ANYTHING arrive from the states as quickly as this.  It was well packed mate and no damage to the carton....so well done.  Thank you for your attention to detail and helping me out....I appreciate it greatly.
All the best
Ben Page
Working Dog Centre
Australia
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Your response time, customer service and general attitude are a real pleasure.  I will use J&W Jeep for all my 1978 CJ5 rebuild requirements.  You guys are refreshing after all of the poor experiences with local jeep yards Colorado.
Scott Raber
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Thanks Guys,
 Called you back, drove to pick up part and delivered to my mechanic the same day!!! 
 Thanks for the quick and great service.
 Anthony and Anna 
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Once again your mechanic was able to help me over the phone to solve a problem.
 
Years ago while I worked in Salt Lake City, Utah I had a problem that plagued me.  I had a loss of power.  I had my Jeep in and out of several shops to no avail.  They could not solve the problem.  While I was on the phone to request a part for a brake line I asked to talk to a mechanic.  He was able to determine relatively quickly what my problem was - a clogged catalytic converter.  Got a new converter and problem solved!
 
After having spent one day trying to at a local Jeep dismantler and putting the Jeep on the computer to try and solve the problem of why my Jeep was burning very rich (exhaust looked like a diesel) and loping at idle we gave up due to time.  We had changed out the MAP sensor, Oxygen sensor, EGR valve, cleaned out the PCV line.  
 
Yesterday morning before going back to look at the problem some more, I talked to your mechanic and over the phone suggested that it could be the small line running from the MAP sensor to the intake manifold.  I checked it out and, sure enough, there was a small hole in the line where it had come out and landed on the heat shield and melted a small hole in the tube and clogged it.  I cleaned it and wrapped it with electrical tape and now it is fine.
 
Thanks again for all your help!
 
ROGER
Bonney Lake, Washington
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I wanted to take a moment to thank Brad and the other staff for assisting me with obtaining a antenna Body and cable for my 1998 Jeep Grand Cherokee.  Chrysler stopped making replacements in 2009 and not one dealer in the country had any replacements left in stock.  I needed to get either a new one or a salvage piece from an area of the country where rust is not an issue as it is here in New York.  Your staff found one for me, shipped it in a timely manner and the price was more than reasonable.  Now I can once again get the AM signals on my radio.  Your folks made it all happen and I appreciate it.
 
Wayne Bennett
Clifton Park, New York
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Hi Mark,
Once again, Brenda and I want to thank you for your assistance yesterday. If you hadn't come out to help us in the yard we would not have found our new door. If there is such a thing as finding a needle in a haystack, ths is it! Have a good holiday!

Dick and Brenda
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Hey Guys,

I forgot to thank you for sending me some good quality parts that were in great condition. I also wanted to tell you that your prices are right on the money and a lot cheaper from some of the other Jeepsters people. Keep up the good work and you'll be hearing from me soon when it time for me to place another order from you guys.

 

Respectfully Yours

 John Hamann

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Gary,

I got my air conditioner compressor/bracket today. Thanks alot,it really looks clean and was well packed. Thanks for the fast service. I pasted your web site on to our Jeep Club web page as we have several flatty's and older jeeps. You sure beat the hell out of anything Foster Auto Parts here in Portland would sell.

Thanks again
Gary Herge

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Gary,

Thank you for sending the front fender for my 1970 CJ 6 It came in well boxed with no damage from shipping. It was just as described.
I will do business with you in the future

Thank You,
Andrew Hurt
Rio rancho NM USA

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I just have to tell you guys thanks for taking good care of me.
Thanks to Mark for getting exactly what I needed the first time.
It didn't take him five minutes to get me squared away. The parts are in great shape and work outstandingly. I honestly believe that J&W is the best Jeep salvage yard ever and will definitely deal with them in the future.

Sincerely,
Mike McManus

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I want to thank you for the help in purchasing a used 4.0 engine from your yard. Also your mechanic's crew was very helpful with their advice in helping me install the engine. It purrs like a kitten. Again thanks for the help. This is the second time I have done business with your company and I am very pleased and will recommend you to any Jeep owner.

Pete Staple

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Neil

Thank you again for sending me the hard-to-find parts I needed and for the excellent service! I will be sending you all my future business!

~ Billy.
Honolulu, Hawaii.

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This is a note or appreciation to one of your staff members, Mr. John Van Arkel (Hope I spelled it right). I recently purchased a windshield frame for my white 1992 Jeep Wrangler, and a roll bar pad. I drove 65 miles from my home in Antioch to your place of business, and naturally I prepared for this visit and was in phone contact with John a few times checking the item (s) I needed. Needless to say, I was very satisfied with my purchase and went home happy. As this was my first experience in putting a windshield frame in this old Jeep, I not realize that this was a task! Some of the screws were frozen and I broke a couple. The dealership in my town did not have any of these screws even show up in their computer.

I called john again and requested that he send me a couple of screws (I saw the guy just throw them on the ground, never thought I would need them!) due to the distance of driving up there, and the time involved. John was very accommodating and sent not 2... but 4 screws in the mail. I promised John that when I got back there (which I will one of theses days) I will owe him lunch.

This is what separates businesses from other mediocre establishments. The willingness, understanding, and commitment to good customer service. You and your staff (Mr. Duncan, the mechanic who helped me "Rainer", Gary) are to be commended. Thank you very much for your assistance.

Willie Senoran
Driver Safety manager I

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I ordered and received some frame motor mounts from you folks last week, they fit perfect. It is a pleasure to deal with professionals, not someone who just sends anything they want. Thanks again, I gave your Ph.# to the local Jeep dealer to help others.

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Hey John,
The transmission is working like a charm. Thanks so much for taking the time out to make sure it worked properly. You guys stand 100% behind what you sell and you made me a lifetime customer (as long as I own a Jeep) Kudos to the rest of the staff @ J&W !

Frederick Bables

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Hello: my name is Aaron Bitz, and I ordered a part from you guys for the 1st time.
All I have to say is, MAN AM I PLEASED!!!!!!!!!!

I ordered a door panel for my jeep grand cherokee and i just received it tonite(Tuesday 16th) and I looked it over and saw it was in brand new condition and i am VERY VERY HAPPY with it!!!!!!! along with your guys' service-immpecable(if its a word??) and help--Neil Duncan helped me over the phone and over the internet accommodating me with pictures that i asked for so i could see it beforehand and i will DEFINITELY order from J & W Auto Wreckers again when i need a part and i'm sure i'll need a part sometime or another.

Once again thanks for all your help Neil Duncan and i'm sure i'll be in touch later on down the road!!!

Aaron Bitz
Aberdeen, South Dakota

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Hey guys,
my name is Dorian and I am from vegas, I got to tell you that you guys are now on my shortcut on my websites to choose, my experience with you guys has been excellent, parts that I could not find for my 86 grandwagoneer were so easy to obtain with you guys , and the help I had received to make sure these were the correct parts has been impecable, and don't get me started about how fast these parts are shipped and the courteous nature of your guys, kudos to you guys and I will no longer need to search the internet for anymore parts , you definitely have my business, Thanks for everything ....
Dorian from Vegas

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Hello there-
Jeff Nelson here again. Just wanted to say thank you so much for your speedy reply and quote on a Engine Loom for the '87 Wrangler. I gave all the info to the Jeep dealer mechanic who's fixing it up and was in search of that harness, and he was very excited that I'd found one for him. I told him you guys were incredible and that you pulled parts very carefully, and clipped no wires. He's got your phone numbers and e-mail address, so I think he'll be contacting you about buying it soon. Thanks a bunch and have a nice long Memorial Day weekend........Jeff

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Just wanted to thank you all for the help you gave me on getting power steering brackets for my 79 Jeep. Everyone told me that I would never find these parts without buying a complete changeover kit. I give you guys a call and you had exactly what I was looking for and sent them right to me. I look forward to working with you again.


Thanks again,

Larry Akers - ROANOKE VA.

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This is just an e-mail to say thank you for the parts for our 1998 jeep classic. I received them right on the day they said I would. They were in good shape and their just what I needed.Thanks again and if I should need anything else I'll surely think of you folks first .

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would like to say Thank You for your help in getting the parts I needed for my 92 Wrangler. If I would have chosen the parts myself they could have not been in any better condition. This will certainly improve the appearance of my jeep. If at any time I need more parts, I'll know where I'll go.
Thanks Again,
Kurt Beauchamp- Michigan
 

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Thank you, Thank you !!!s
The seats arrived in great shape! They are just what you promised. Please thank Johnny for his help when I called, and tell him the only difference between the seats of a CJ-7 and Wrangler is: one hole needs to be drilled on each side of the seat frame about one inch from the front or back, depending whether you want it shifted slightly front or back farther, in line with the old holes. There is enough room to drill on the frame without doing anything else. I would like to do business with you again.
Thank You, Jerry Follstad

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Saturday 2/19/2000
Mark,
Thanks for taking my call on a Saturday! I appreciate your willingness to take back the steering gear which I ordered, but didn’t need. Thank you also for not charging me the restock fee…. Most would have said "Too bad-so sad".
We will do business again, and my referrals will go to all my Jeep friends.
Thanks again.
Bob Kennelly
Coos Bay Oregon

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JUST RECEIVED INVOICE #70886 WITH MY ORDER OF PARTS. I JUST WANTED TO TAKE THE TIME OUT AND WRITE BACK AND TELL YOU HOW PLEASED I AM. YOUR QUICK RETURN TIME ON WHEN I FIRST E-MAILED YOU WITH MY REQUEST WAS VERY NICE AND THE SERVICE DIDN'T STOP THERE. YOU HAD FOLLOWED UP WITH A CALL AFTER I HAD ORDERED JUST TO MAKE SURE OF A FEW THINGS. THEN THE PARTS WHERE OBVIOUSLY PROMPTLY SHIPPED OUT. THE PRICES WHERE FINE AND THE QUALITY OF THE PARTS WAS VERY HIGH. I CAN SAY WITH OUT RESERVATION THAT IF AND WHEN I NEED PARTS OR KNOW SOMEONE ELSE THAT DOES YOU WILL BE RECEIVING MY BUSINESS. THANK YOU AGAIN VERY MUCH,
JAMES WALTON
FLORIDA

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Finding your Jeep specific company/web-site is a welcome relief for me after having to deal with many of the aftermarket business we have today. No one seems to have, or want to sell, the kind of hard to find real jeep items us jeepers have been looking for. Sure you can look around here and there and maybe find what you want but to have it all in one spot is incredible!
Thanks for being there for us Jeep nuts.
Chris C.
 

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Dear Heidi and others involved,
Thank you so much for the flower arrangement. I was on the phone with a customer when I was signing for them and couldn't imagine who would send me flowers. That really wasn't necessary. I'm a happy customer again, I promise! :-)
Thanks so much.
Vonavie Welch